FAQ
Frequently Asked Questions
What makes G.P. ORIGINALS different?
Every piece is designed with intention and crafted to last.
With over 40 years of experience, we specialize in creating jewelry that carries meaning — not just appearance.
Are your diamonds real?
Yes. We offer both natural and lab-grown diamonds, all carefully selected for quality, brilliance, and integrity.
Do you offer custom jewelry?
Yes — this is our specialty.
We create fully custom pieces tailored to your vision. From concept to final piece, every detail is built with precision and purpose.
👉 To begin, visit Create Your Piece or contact us directly.
How long does custom jewelry take?
Custom pieces typically take:
2–6 weeks depending on complexity
We prioritize quality over speed — because these pieces are meant to last forever.
Do I need to pay upfront for custom pieces?
We typically require a deposit (usually 50%) to begin your piece.
The remaining balance is due upon completion before delivery.
Can I make changes during the process?
Yes — within reason.
We guide you through the design phase to ensure everything is aligned before production begins.
Do you offer returns or exchanges?
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Ready-made items: Eligible for returns/exchanges (see policy)
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Custom pieces: Final sale due to personalization
We stand behind our craftsmanship and will always work with you if something isn’t right.
Do you offer jewelry repairs?
Yes. We offer repair services for:
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Rings
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Chains
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Clasps
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Stone resetting
Contact us for an evaluation.
How do I know my ring size?
We recommend:
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Visiting a local jeweler
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Or contacting us for a sizing guide
We can assist you to ensure the perfect fit.
Do you ship nationwide?
Yes — we ship across the U.S.
Shipping times and details can be found on our Shipping Info page.
Is my purchase insured?
Yes. All orders are securely packaged and insured during transit.
How can I contact you?
You can reach us anytime through our Contact page or via social media.
Have something in mind?
Let’s bring your vision to life.